Terms of Service

1. Agreeing to these terms

These Terms of Service (“Terms”) apply to your use of the SarkariBus website at sarkaribus.com and the SarkariBus mobile apps (together, the “Services”), run by 1onTen Technologies (“we”, “us”, “our”).

By using the Services you agree to these Terms, our Privacy Policy and our Disclaimer. If you do not agree, please do not use the Services.

2. What SarkariBus is

SarkariBus is a free information service. It lists bus timetables, routes, stops, fares and contact numbers for state road transport corporations in India, compiled from published schedules, other public sources and reports from passengers.

SarkariBus is independent. It is not a government service and is not run by, or acting for, any transport corporation. We do not sell tickets, reserve seats, take payments or operate any bus.

3. Information is for guidance only

The information on the Services may be incomplete, out of date or wrong, and bus services can change without notice. It is for general guidance only and is not an offer, promise or guarantee of any service. You are responsible for confirming timings, fares and other details with the bus stand, depot or corporation before you travel. Our Disclaimer explains this in full and forms part of these Terms.

4. Using the Services properly

You may use the Services for your own personal, non-commercial travel planning. You agree not to:

• copy, scrape, crawl or download the timetables or other content in bulk, by automated means or otherwise, or use them to build a competing database, website or app, without our written permission;
• send automated or excessive requests, or do anything that could overload, damage or interrupt the Services;
• try to get unauthorised access to the Services, our admin tools, servers or data, or test their security without permission;
• submit reports or messages that are false, misleading, abusive, defamatory, obscene or unlawful, or that contain spam or harmful code;
• include another person's personal data in a report without their permission;
• pretend to be SarkariBus, a transport corporation or any other person, or suggest that we endorse you;
• reframe, mirror or present the Services as part of another website or app; or
• use the Services in any way that breaks the law of India or any other applicable law.

Search engines may index the Services for public search results in line with our robots.txt file.

5. Reports and content you send us

When you send a correction report or any other content, you confirm that it is accurate to the best of your knowledge and that you have the right to share it. You give us a free, worldwide, non-exclusive and permanent licence to use, check, edit, publish and include that content in the Services, without paying you or naming you.

We are not obliged to use any report. We may check it, edit it, accept it, reject it or remove it at our discretion. How we handle any personal details you include is explained in our Privacy Policy.

6. Our content and intellectual property

The Services, including their design, text, graphics, software, the way the information is selected, arranged and presented, and the SarkariBus name and logo, belong to 1onTen Technologies or its licensors and are protected by law. You may view and print pages for your own personal use. Any other use needs our written permission.

The names and logos of transport corporations belong to their respective owners and are used only to identify them. If you believe something on the Services infringes your rights, please write to heymadhuranjan@gmail.com with the page address and details, and we will look into it promptly.

7. Our mobile apps

Our apps are downloaded through app stores such as Google Play, and the app store's own terms also apply to that download. The apps are free and show advertisements served by Google AdMob. We may update the apps, change their features or stop offering them at any time.

8. Availability and changes

We try to keep the Services running smoothly, but we do not promise that they will always be available, uninterrupted, error-free or free of viruses. We may change, suspend or stop any part of the Services, or the information on them, at any time and without notice.

9. No warranties

To the fullest extent permitted by law, the Services and all information on them are provided “as is” and “as available”, without any warranty of any kind, express or implied, including warranties of accuracy, completeness, timeliness, fitness for a particular purpose and non-infringement.

10. Limitation of liability

To the fullest extent permitted by law:

• 1onTen Technologies and the people who run SarkariBus will not be liable for any indirect, incidental, special or consequential loss, or for any loss of time, money, income, opportunity, travel or accommodation costs, arising from your use of, or inability to use, the Services or your reliance on any information on them, including a missed, delayed, changed or cancelled bus; and
• our total liability to you for any claim relating to the Services will not exceed one thousand Indian rupees (₹1,000).

Nothing in these Terms limits any liability that cannot be limited or excluded under the law of India.

11. Indemnity

You agree to compensate 1onTen Technologies for any claim, loss, damage or cost (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Services, or content you send us.

12. Suspending access

We may block or restrict your access to the Services, without notice, if we reasonably believe you have broken these Terms, are misusing the Services or are putting other users or the Services at risk.

13. Governing law and disputes

These Terms are governed by the laws of India. Any dispute arising from them or from your use of the Services will be subject to the exclusive jurisdiction of the competent courts in India. Before going to court, please contact us at heymadhuranjan@gmail.com so we can try to resolve the issue informally.

14. Grievances

If you have a complaint about the Services or any content on them, you can contact our Grievance Officer at heymadhuranjan@gmail.com. We will acknowledge your complaint and try to resolve it within the time required by the Information Technology Act, 2000 and the rules made under it.

15. General

• If any part of these Terms is found to be invalid or unenforceable, the rest will continue to apply.
• If we do not enforce a right under these Terms straight away, we have not given it up.
• These Terms, together with our Privacy Policy and Disclaimer, are the whole agreement between you and us about the Services.
• We may transfer our rights and obligations under these Terms to another organisation, for example if SarkariBus is sold.

16. Changes to these terms

We may update these Terms from time to time. The date at the top of this page shows when they last changed. By continuing to use the Services after a change, you accept the updated Terms.